Few years ago, online business is not as hectic as today. Now, thousands of packages are sent from one city to another. Online business is getting more and more enlarged as time goes by. It improves every time, enhancing its features into bitterness and charms.
Online business has indeed given good prospect for business. It offers good profit with only small amount of capital. With its wide range of market, the business has become increasingly popular for the decades.
No wonder, a lot people are questioning themselves with questions like, “how to start online business?”, or “how to start an online business from home?”, “how to start business online with no money?”
So, if you one of those people who is asking yourself about how to start online business, the tips below might be beneficial for you. Check this out!
How to Start Online Business
Do the online market research
The first thing to do in how to start online business is to do the survey or research of the online market, so later on your online business will survive and win the market competition.
The first thing to survey is the products and its demand. Find out what is the moat wanted or needed products by the costumers. The research will help you understand your consumers to be and the products they need. And also it gives you the knowledge of how to compete in survive it in the market.
Here are some tips of market research
Observe the market seriously
Keep yourselves up with the latest information of the offered products. Choose products with high selling circulation statistics. Pay attention to the style of its marketing and services.
Pay attention to the demand of the products
Get into searching machine in the internet, type the keyword of popular brands. Then, you’ll see how high or low the demand of a certain products.
Check the competitive vendor(s)
Searching the number of competitor from the searching machines, like Google, yahoo etc.
Learn how to deal with online customers
The next thing to prepare of how to start online business is dealing with customers. Remember, you are starting an online business. You probably will never see your customers in person. You only connect to them through the social media, and you have to be ready for this.
• First of all, be ready for negative feed backs. Listen carefully to your customers when they give you negative feedbacks. Your response to negative feedbacks will be the important thing for your business reputation. Do not let your customers feel neglected when they give you the negative feedbacks, or they will attack you in any social media they use. It won’t be good for your business, right?
Instead, say a deep apologize, and if it necessary you may send him or her a small present along with apologize, write it yourself, do not type it. The effect will be different to the customers. Then, you may capture the picture and upload it on your website or online shop. And that will be potentially become a viral story and of course, it is beneficial for your online business.
• Respond them as they are your guests
Even your business is an online business, treat them as they are guest who come to your house. The habit of copy-paste respond to all customers is not suggested, because you have different kinds of customers with different backgrounds, different needs. Show a little empathy and try to communicate intimately, though it is hard.
• Respond immediately
Fast respond is always expected by every consumer. They don’t like to wait for hours only to find your respond. Your fast respond will show them your effort to respect them and it is a very crucial aspect in online business. Show them that without the customers, your business is nothing. And on this way, your online business will survive.
• Publish the negative feedbacks
Jonathan Chan, a digital marketing expert, said that letting the complaints on the comments columns are important. It show people how you handle your customers and show them that you respect your customers, even the ones who have given you the negative feedbacks.
Be brave in taking risk
Another thing to prepare in how to start online business is be ready for the risk. Up and down, rise and fall in doing business is very common thing. Starting a business is not easy. Letting go a position in a certain office or company is hard. But if you have set your own mind into business, there’s no other option but be ready for it.
This isn’t about the technique, but about the mental state.
- First of all, get yourself, your heart, your mind, your body into one line. Focus on the starting the business
- Second, try to get the mental support from the family, relatives, friends, teachers and any trustworthy people around you
- Make sure you’ve learned well about the business you are going into
- Get away your doubt and fear. Allow yourself immerse into the business
Start from small business
In how to start online business, you can start from how to start a small online business. Here is the philosophy. When you start from something small, it will have an opportunity to grow. To be big and bigger. It is like you grow a tree. You start with seed, then you put fertilizer, and water the seed. Then it will grow into a small plant, which later will be a big tree with heavy leaves and a lot fruits on its branches.
Also Read: How to Start a Small Business from Your Home
Now, you start from a small business, it is hard, indeed. But later when you take good care of your business, the branches will grow, later on the leaves fulfill and even cover the branches. Then finally the fruits, a lot of fruits will bear.
Your company will turn into “a big tree” which bears a lot
‘Fruits” that you can enjoy. Feels good, isn’t it?